Director of Sales

Company: Bighornlaw
Location: Glendale
Posted on: November 13, 2024

Job Description:

The Sales Manager is an individual who is highly sociable, draws energy from working with people, and is optimistic and outgoing. He/she is an excellent leader within the organization, able to build a cohesive sales team of Buyer Specialists and Showing Assistants who are united in their commitment to the team's standards and to achieving the team's goals. They have a strong sense of urgency, but not at the expense of quality.The Sales Manager leads the buyer side of the team by hiring, training, consulting, and holding accountable all Buyer Specialists and Showing Assistants. In addition, he/she demonstrates on a daily basis the management ability, knowledge, attitudes, skills, and habits of a high-achieving buyer agent who is committed to putting clients first, doing the right thing, and to seeking win-win agreements.The Sales Manager also demonstrates a commitment to learning and strives for growth by regularly attending courses, teaching courses when appropriate, and regularly practicing scripts and dialogues. He/she is committed to investing in the people on the team and regularly provides them with learning and growth opportunities as well. If this sounds like a great fit, apply today!ResponsibilitiesEssential Duties and Responsibilities:

• Create and present proper acquisition reports to the CEO
• Hold each individual sales rep accountable for minimum metrics
• Coach team up to win prospective opportunities
• Hold daily sales training
• Work with vendors/buyers to underwrite and approve offers for the team
• Hold 1 on 1 performance reviews
• Coach team members on recorded calls
• Review daily, weekly, and monthly reports and make decisions necessary to lead the team to success
• Hold individual team members accountable to minimum expectations
• Provide written warnings/notices as needed for team members who are not performing
• Put together and live out performance improvement plans as needed
• Create, live out, and manage company SOPs
• Work with recruiters and recruit as needed
• Hire, onboard, and train team members as needed
• Coordinate with the operations team to live out contracts/deals that the acquisitions team puts in place
• Attend and participate in daily operations huddles
• Respond to all leads and close on them
• Manage pipeline of prospects
• Build rapport with potential clients
• Follow-up on leads in a timely manner
• Answer/return/follow up phone calls generated by lead system
• Act as lead contact for sellers
• Schedule and conduct appointments and negotiate a win/win solution for both parties
• Build rapport with the sellers to overcome objections to get the deal signed
• Must be driven and have the mindset to want more financially
• Use the CRM daily to update and stay on task until deals are closed
• Communicate efficiently and effectively with all parties involved
• Close contracts in a timely manner
• Willing to learn the industry and help us maintain and grow our marketplace position
• Attend business meetings and trainings as required
• Perform other administrative tasks and special projects as assigned
• Oversee the sales team's activities and performance
• Set individual sales targets with sales team
• Conduct market research and competitor and customer analysis
• Develop a scalable sales process and ensure agents adhere to it correctly
• Control expenses and monitor budgetsQualifications
  • Associate's degree required and/or Bachelor's degree (B.A.) from college or university preferred
  • 3-5 years of sales closing experience required
  • 5+ years of call center or car sales dealership management experience in a sales environment is preferred
  • Strong working knowledge of Google Docs and MS Office including Word, Excel, Outlook, and PowerPoint requiredPosition Requirements and Skills:
    • Must have business and/or sales experience (with a proven track record)
    • Must be ambitious! We're looking for a real "Go-Getter" who wants to serve and add value
    • Lives out our core values - Faith, Integrity, Teamwork, Respect, Commitment, Growth
    • Professional in attitude and appearance
    • Possess the ability to connect with a variety of personalities
    • Ability to manage and lead sales team members by example and with KPIs and metrics
    • Research and development skills to improve processes
    • Extremely strong phone skills; ability to set and close appointments over the phone
    • Ability to use or quickly learn real estate-specific CRM and marketing/lead technologies
    • Be a team player who thrives working with a tight-knit company where their activities directly affect the bottom line
    • Someone who thinks and acts like an entrepreneur and takes an ownership mentality in all that is done in this position
    • Ability to perform intermediate tasks in the Google Docs and/or MS Office Suite (Word, Excel, PowerPoint)
    • Outstanding written, grammar, & verbal communication skills with ability to interact with all levels of an organization
    • Must possess excellent organization and planning skills
    • Must possess problem-solving skills
    • Excellent time management skills and ability to adhere to schedules/deadlines
    • Must be dependable and safety-oriented
    • Self-motivated and results-driven with proven ability to succeed
    • Ability to work some nights and weekends
    • Enthusiastic about providing best possible customer service for clients and customers
    • A roll-up your-sleeves, and all-hands-on-deck mentality to cross-functional tasks and assignments
    • Strong relationship management and the ability to drive multiple tasks to completion successfully
    • Resourceful team player and a positive "can-do" attitude
    • Ability to work in a fast-paced environment
    • Negative pre-employment drug screen and ability to pass criminal background check
    • Limited travel as required
    • Ability to communicate effectively both written and verbal
    • Prior sales experience is extremely important
    • Strong ability to lead a team
    • Decisive and comfortable making decisions quickly
    • One year of experience as a sales manager/team leader role is preferredCompensationAbout Spark Capital USASpark Capital USA is one of the Top Real Estate Investment Firms based out of Phoenix, AZ. We are a family-owned business that focuses on helping homeowners find solutions whether they are going through a foreclosure, can't sell their property, or just need to sell their house for all kinds of reasons. We always look to provide the best experience for our customers. We work as a team to achieve our sales goals and stay motivated. Our work environment is upbeat and positive! We are continuing to grow and are looking to add results-oriented individuals to the team!
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Keywords: Bighornlaw, Mesa , Director of Sales, Sales , Glendale, Arizona